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AmeriPark’s mission of “Winning through Service” has recently expanded with the merger of Denver based Mile Hi Valet Service. The transaction merged two of the premier hospitality valet and parking services companies in the country. Mile Hi was founded in 1984, and specializes in meeting the arrival and departure needs exclusively to hotels nationwide. Mile Hi Valet Service has retained their name and staff, and has commenced operations beneath the AmeriPark brand as our hospitality division. Collectively, AmeriPark and Mile Hi Valet Service operate in excess of 75 hotel parking operations throughout the nation. Our portfolios include some of the most prestigious and reputable hotel flags in the nation including: The Ritz-Carlton, Marriott, Hilton, and The Loews to name a few.
The Key to A Five-Star, First Class Image
The hotel guest arrives weary after a long flight – having battled
for luggage and rental car, and navigated the streets of an unknown
city – but is instantly refreshed by the sight of a friendly,
attentive AmeriPark Valet. A warm welcome from the Valet and smooth
transfer into the sure hands of the hotel’s
concierge staff means that another satisfied stay is underway, thanks
to AmeriPark.
Winning through Service
Mile Hi’s Valet Staff excel at offering a superior level of
guest treatment. Our Staff put into practice an idea we call “aggressive
hospitality,” as
a way of exceeding both the guest’s and
the hotel management’s expectations. The addition of Mile Hi's
Valet Service adds convenience and class, and assists you in growing
your business through guests’ increased satisfaction.
Mile Hi
continues to grow the company through the acquisition, development,
and master leasing of hotel parking facilities throughout the U.S.
AmeriPark is a welcomed partner with various hotel operators across
a number
of standalone and mixed-use projects.
Hotel / Valet Parking Services
- Premium Curbside Valet Service –
Full-service,
premium valet parking
- 24-hour Emergency Response System
- Complete Liability
Insurance Coverage
- All Equipment and Incidentals as Standard Service:
shuttle service and drivers, signage, radios, traffic devices,
even umbrellas in case of rain
- “Red Carpet” Extras and Special Touches
such as a “Mystery Guest” Evaluation Program and
VIP Program
- Master Leasing – For a garage, valet parking
lot, or any type of facility – AmeriPark assumes complete
responsibility for operation and revenue generation, yet ownership
of the facility remains with the client.
- Full Outsourcing – Mile Hi
can manage the facility and maximize profits, in this case
by purchasing the facility and creating a revenue-sharing partnership
with the original owner – combining the benefit of a
Master Lease with immediate cash flow potential.
What Can We Do for You?
At a glance, Valet Parking
with Mile Hi can easily be seen to:
- Increase convenience and peace
of mind for guests
- Give an air of refinement, what we at Mile Hi
call a “sense of arrival”
- Enhance the service level
of the hotel
- Contribute towards maximizing revenue growth
AmeriPark
understands that valet service is an integral part of a hotel
stay. In fact, guests often perceive valet service to be a component
of the hotel’s own operations, and so the expectations for
us to meet and complement the hotel’s interior level of service
intensify. By adopting an “Ambassador” mentality, to
promote a positive image of the hotel all the way to the curb,
we meet the challenge every time.
Our Strategy
We
offer our clients a carefully crafted strategy that goes into motion
the moment a guest arrives, producing pampered guests and a steady
flow of compliments and return visits to the hotel as the end result.
We do this by:
- Creating a lasting first
impression – the most important impression – on
behalf of our client towards guests.
- Translating a smooth and elegant
beginning of a visit into enhancement of a hotel’s
reputation for fine service, for both parking service and
the establishment as a whole.
- Deflecting
worry and pressure from the hotel management over arrival,
parking, and departure – so the only
concerns remaining are the added revenue and image
promotion that Mile Hi‘s services generate.
- Answering questions for
our clients, such as:
- How do I want guests to be greeted?
- What information
is necessary for informed front-door personnel?
- How can I create a seamless flow from the
outside service of the valet to the hotel’s inside
staff?
- How do I
handle complicated parking logistics, traffic flow, safety concerns,
and guest arrival?
We stand solidly
behind our proven approach to service and superb hospitality.
Our policy of free consultations allows us to design a custom solution
based on the specific needs of each of our clients. |
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