News

  • Citizens Insider: Vincent Fowler

    Posted on Jan 18, 2019

    Atlanta Botanical Garden got a good one with our Assistant Manager, Vincent Fowler. Vincent, known lovingly as “Uncle Vince,” has been with Lanier since 1995, beginning his career with us as a holiday shuttle driver at Lenox Mall. Many years later, Vince says his favorite parts of his position as Assistant Manager are learning the hiring and training processes for new staff members and engaging clients and guests at the Atlanta Botanical Garden and the neighboring Piedmont Park. Right now, Vince is super proud of his team for another successful season of events, including the seventh annu...

  • Citizens Insider: Clinton Harris

    Posted on Jan 08, 2019

    Going above and beyond the call of duty is exactly what Clinton Harris brings to the AmeriPark team. Starting as a Valet Attendant in early 2014, Clinton is now an Operations Manager at Broadway Plaza in Walnut Creek. In this position, Clinton juggles a variety of tasks, all in an effort to anticipate a customer’s needs and to ensure the best experience for our customers and our client, alike. In turn, Clinton is often commended for his kindness, professionalism, and for his standout dedication to exceptional service. Clinton attributes his successes to his love of people and desire to a...

  • Citizens Lanier Holdings Becomes an Accredited Parking Organization

    Posted on Dec 21, 2018

    International designation establishes national and international standards for parking management and operations, customer service, professional development, safety, and security. (ATLANTA, GA – December 19, 2018) Citizens Lanier Holdings (“CLH” - Lanier Parking Solutions, AmeriPark and Park One) recently earned status as an Accredited Parking Organization (APOTM), one of very few organizations to do so. APOTM www.parking-mobility.org/apo is a designation for parking organizations that recognize best practices in responsible parking management and operations, customer service, professional dev...

  • Citizens Insider: DJ Salt

    Posted on Dec 20, 2018

    Greenville, South Carolina has yet another local hero. Valet Attendant DJ Salt recently helped a hotel guest at the Home2 Suites Hilton when she slipped in the parking lot and broke her ankle. DJ brought a desk chair from the hotel and helped her return to her room. When it came time to leave, DJ provided extra help and care for the guest, loading the car with her things and helping her into the vehicle. In addition to this occasion, DJ repeatedly receives excellent guest reviews at the hotel. New to the Lanier family, DJ began his career with us 4 months ago, looking to be a parking lot...

  • Driving Success: InterContinental Miami

    Posted on Dec 14, 2018

    AmeriPark is thrilled to announce our new acquisition, the prestigious InterContinental Miami Hotel. The InterContinental overlooks Biscayne Bay and has anchored the famous Miami skyline since 1982. More than 750,000 guests and visitors walk through its front doors every year including heads of state, artists, and the world's top athletes! “It’s an honor to be chosen by the leadership of InterContinental Miami to represent their truly inspirational approach to luxury service. Our team, rooted by several seasoned hospitality professionals, will work tirelessly to advance the guest experience at...

  • Citizens Insider: Germeine Clay

    Posted on Dec 13, 2018

    Service excellence is the key that led Germeine Clay to join the Lanier family. In July of this year, Germeine joined the team as a Parking Lot Flagger at Children’s Healthcare of Atlanta - Scottish Rite while the emergency room was undergoing construction. From there, Germeine became a Valet Attendant and later transferred to Kennestone East Cobb. When asked about his job, Germeine has nothing but praise. He loves meeting new people, he is grateful to have a job he enjoys, and he enjoys the easy-going atmosphere of his valet job. Since he started, Germeine has earned a better sense of de...

  • Driving Success: County of Santa Clara Government Center

    Posted on Dec 12, 2018

    Benefitting from our firm’s excellent operating reputation throughout Northern California (including at the County of Santa Clara Valley Medical Center - “SCVMC”), Citizens Parking was recently awarded a contract to establish valet parking management services at the County of Santa Clara Government Center (“CGC”). The CGC is the work site for approximately 2,000 County employees; where it’s estimated four (4) out of every five (5) employees drive to work alone in their vehicle. Accordingly, parking around the CGC area has become acutely impacted, including due to the rapid growth of the number...

  • Citizens Parking Invests in the Professional Development of its Management Personnel

    Posted on Dec 07, 2018

    CITIZENS PARKING INVESTS IN THE PROFESSIONAL DEVELOPMENT OF ITS REGIONAL & FIELD-LEVEL MANAGEMENT PERSONNEL THROUGH NPA’s CERTIFIED PARKING PROFESSIONAL (CPP) PROGRAM ATLANTA – DECEMBER 7th, 2018 Citizens Parking is pleased to announce that 35 of its regional and field managers, including 25 municipal program managers, recently completed the Certified Parking Professional (CPP) program through the National Parking Association (NPA). The Certified Parking Professional (CPP) program is one of the leading credentials in the parking industry. We are proud to share that we lead the nation in ...

  • Citizens Insider: Kenneth Sykes

    Posted on Dec 06, 2018

    We are proud to recognize Greenville Memorial Hospital Valet Attendant Ken Sykes. Ken recently assisted in saving a life after a car with a non-responsive patient arrived at the valet stand. He immediately notified security, as well as the rapid response team, and the patient was able to be revived. Thank you, Ken, for your quick thinking. We are proud to have you on our team! About Ken Inspired by his love for cars and driving, Ken joined the Greenville Memorial Hospital valet team six months ago. In this role, he enjoys working with patients and visitors to ensure their visits are as c...

  • Sweating the Details

    Posted on Dec 04, 2018

    With more than 30 years of experience in the hospitality industry, I’ve learned that lessons in service and leadership can come at the most unexpected times. The story below has had a profound impact on me throughout my career. Even today, as I sit on a plane headed to what I am confident will be another successful transition with a new client, I am reminded of this first-hand account of the value of commitment to excellence. To set the scene, it’s 1995. I’m in my late 20’s and sitting in front of Tom, a senior executive with a high-growth hotel ownership/management company. And I’m swea...