News

  • The Changing Workforce

    Posted on Sep 10, 2018

    Congratulations to our Chief Human Resources Officer, Tracy Kalteux, for her featured article in the September issue of the National Parking Association’s Parking Magazine. “There is a revolution going on, and most of us are barely aware of it. In the world we are creating, we are going to quickly see more things that look like science fiction and fewer things that look like jobs.” Read more of Tracy’s article here: http://www.bluetoad.com/publication/?i=522859&p=&pn=#{%22issue_id%22:522859,%22page%22:56} #love2park  #NPA

  • Data Trend Analysis in Parking

    Posted on Sep 05, 2018

    Data Trend Analysis in Parking As a finance executive, I often ask myself, how do I make sense of all the trends and different delivery models presented to me? Starting in the 1990's, companies began to invest in business intelligence, which evolved into big data (previously companies had mainframes and AS400s crunching data). Questions arose as to how to gather data and information: customer service surveys, website cookies, applications, social media–an ever-expanding list of methods and opportunities. As a company–and more specifically a finance department–our bottom line is not net income....

  • Citizens Insider: Brian Ralston

    Posted on Sep 04, 2018

    In September of 2013, Brian Ralston began his career with AmeriPark as a valet attendant at Lenox Square. There, he was quickly promoted to Operations Manager at Shout, a restaurant in Midtown Atlanta. Over the last five years, Brian has been diligently working up the AmeriPark career ladder to his current position as Senior Operations Manager at Lenox Square. When asked about the key to his ongoing success, it’s clear that Brian values customer interactions above all. “There is no other job that I’ve been a part of where you can meet so many different types of people,” Brian says of the indus...

  • Driving Success: Penn State Health at Hershey Medical Center

    Posted on Aug 31, 2018

    We are proud to announce that AmeriPark won the parking services contract for Penn State Health at Hershey Medical Center! Founded in 1963 through a gift from the Milton S. Hershey Foundation, Penn State Health Milton S. Hershey Medical Center is one of the leading teaching and research hospitals in the United States. With more than 10,000 employees and a combined budget of approximately $1.7 billion, the facility is comprised of six institutes:  Penn State Cancer Institute, Penn State Heart and Vascular Institute, Penn State Bone and Joint Institute, Penn State Neuroscience Institute, Penn St...

  • Citizens Insider: Quintella Dudley

    Posted on Aug 28, 2018

    This week’s Citizens Insider is about Charlottesville native Quintella Dudley, who joined the Lanier team just over a year ago. Quintella loves her job, her customers, and her fellow coworkers at the Market Street garage in Charlottesville, Virginia. She thrives in the customer service environment and is known for her genuine interest in connecting with people. “From the day I interviewed Quintella, I knew she would be a great fit for our team. She always has a smile on her face and does not let the pressures of day-to-day life affect her work,” Senior Operations Manager Carl Kingdon says. Qui...

  • Driving Success: AC Marriott & Residence Inn

    Posted on Aug 24, 2018

    We are ecstatic to announce that we are adding to our hospitality portfolio and building our brand as we partner with the AC Marriott & Residence Inn in Uptown Charlotte, North Carolina. We look forward to providing first-class valet services at this new destination hotel. Opening in August of 2018, the AC Marriott & Residence Inn is a brand new addition to the Charlotte hospitality scene. This location hosts small details that boast a big impact in the variety of spaces offered to guests, including a library, rooftop lounge, kitchen, and various outdoor spaces. The AC Marriott & Residence Inn...

  • Citizens Insider: Justin Jun

    Posted on Aug 21, 2018

      A recent addition to the Lanier team, Justin Jun, CPP, LEXPARK Territory Manager, is a prime example of Lanier’s core values of passion, integrity, and service excellence. A military veteran and seasoned parking manager, Justin has already shown an exemplary ability to create conducive relationships with our clients. In his role as Territory Manager for LEXPARK, our municipal parking operation in Lexington-Fayette County, Kentucky, Justin claims that his favorite aspect of his career with Lanier is being able to experience professional growth in an industry he loves.   Justin’s secret to suc...

  • Leadership Lessons from a Wolf Pack

    Posted on Aug 16, 2018

    A wolf pack: the first three are the old or sick... I can’t remember a week going by where I haven’t seen this posted on LinkedIn. Basically stated, the first three of the pack, the elderly and wounded, lead to set the pace and prepare to be sacrificed in case of attack, while the alpha controls the pack from the rear. While an interesting interpretation and analogy, it is completely inaccurate. The photo was taken by Chadden Hunter and featured in the BBC Frozen Planet documentary. According to Hunter, the alpha female leads the pack and the rest of the wolves follow in her tracks to save ene...

  • Citizens Insider: Maurice Savage

    Posted on Aug 14, 2018

    Lanier Parking aims to go above and beyond in providing the best experience for our parkers. When we first moved to the Baltimore area in 2016, that mindset of excellence expanded with new territory and new employees. Maurice Savage joined the Lanier team as a Parking Attendant at the 30 Light Street garage in Baltimore in September of 2016. In this role, it’s clear that Maurice thoroughly enjoys interacting with customers, as he always provides a wave and a smile, striving each day to set a high standard for the Lanier name and to set us apart from our competitors. He challenges himself each ...

  • 35 Parking Managers Enrolled into CPP Program

    Posted on Aug 10, 2018

    Citizens Parking is pleased to announce that 35 of its regional and field managers, including 25 municipal program managers, were recently enrolled in the Certified Parking Professional (CPP) program through the National Parking Association (NPA).  The Certified Parking Professional (CPP) program is one of the leading credentials in the parking industry.  Through the CPP program, Citizens Parking managers can: Further demonstrate their commitment to the parking profession; Pursue greater career opportunities and personal advancement; Gain recognition for their accomplishments and abili...