Citizens Insider: Germeine Clay


Service excellence is the key that led Germeine Clay to join the Lanier family. In July of this year, Germeine joined the team as a Parking Lot Flagger at Children’s Healthcare of Atlanta - Scottish Rite while the emergency room was undergoing construction. From there, Germeine became a Valet Attendant and later transferred to Kennestone East Cobb.

When asked about his job, Germeine has nothing but praise. He loves meeting new people, he is grateful to have a job he enjoys, and he enjoys the easy-going atmosphere of his valet job. Since he started, Germeine has earned a better sense of dedication as well as an office nickname, “The Guy Who Smiles.”

Territory Manager Sandra Kiser, as well as Location Manager JeVaughn Terry, share spectacular reviews about Germeine. JeVaughn says, “When East Cobb opened, I knew Germeine would be a great fit. Once at East Cobb, I was consistently getting praises for the great job Germeine was doing by the people who would stop me in the lobby. Security brought to my attention that Germeine gets at least three to four compliments daily, and some days more from customers that put hand written notes in the WellStar box at the front desk. Germeine is dependable, reliable, dedicated to giving good customer service at all times, punctual, and over all does a great job. His customer service is above and beyond.”

When he isn’t serving customers at Kennestone East Cobb, Germeine likes to ride bikes and read.

Thank you, Germeine, for your commendable dedication to great service. We are glad to have you in the family. Keep smiling!

Posted on Dec 13, 2018